What is JumpFromPaper Return Policy?
-Items sold by https://www.jumpfrompaper.com/
-Merchandise must be returned within 28 days of receipt.
-There's no need to let us know you're returning something, just fill in the RETURN NOTE and pop it back to us in an economical way.
-The goods are your responsibility until they reach our studio, so make sure they're packed up properly and can't get damaged on the way!
-All goods will be inspected on return. We try to accept all returns.
-All original packaging and materials including boxes, tags and any other materials in the original shipment must be returned with your merchandise.
Non-Acceptable returns: Worn, damaged, washed, soiled or altered item. Discounted items cannot be returned or exchanged.
How to return items?
1.RETURN POLICY: All Goods returned must be in new condition along with the original packing. Please refer to JumpFromPaper return policy (return policy).
2.RETURN NOTE: Print out and simply fill in the return note. Post the return note outside the package and send it back to us. Once we receive your package, we will send you an e-mail to confirm the refund.
3.REFUND: Refunds will be processed within approximately 10 to 14 business days after we receive your return. The shipping costs will be deducted from your refund.
**If the returned package is not comply according to the return policy, a certain amount of money might be deducted from your refund.
What can I do if I recieve a fualty item?
We are extremely sorry for our mistake. Please let us know as soon as you discover a fault, send us an email to service@jumpfrompaper with:
- The order number
- Pictures of your faulty item
We'll get back to you soon and send you a replacement item as quickly as we can.